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Returns & Exchanges

Returns must be received by Tailor within 30 days of your order’s original shipment date.  Please return the items in original condition (unworn, unwashed, unaltered) with the tags attached.  Carefully review the Non-Returnable Items policy below to make sure your item is eligible to be returned. You may request a return by emailing cs@shoptailor.com and we will provide you with a return label to adhere to your package. We have the right to refuse a return based upon the condition of the merchandise. Original shipping costs are non-refundable. All sales items are final sale.

 

Non-Returnable Items:

  • Jewelry and accessories
  • Returns received after 30 days from original shipment date
  • All sales items
  • Any items marked "final sale"
  • Damaged, washed, worn or altered items
  • Any items with deodorant, makeup, smoke, perfume and/or stains.

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